Zales at 646 Chambersburg Mall, Chambersburg, Pennsylvania.

I come here twice per year for my ring inspection and cleaning. Of course, they typically try to get me to look around and sell me something, but that's their job.

When shopping, they are very patient and helpful. They seem to be able to take a hint when you want a few moments to look peacefully, but will come back to check on you.

One time I witnessed the manager being rude to one of her employees. The employee seemed newer, and was being treated a little poorly. But that was only one time in the years I've been going there.

Sometimes, especially around Christmas, they hire temp employees from temp agencies. These employees typically do the cleanings and inspections, call backs, and other non-sales jobs. Check your jewelry carefully afterwards, these people aren't professionals and you could end up with a scratch in one of your pieces like I did.